Terms & info

Company info

The contents of this webshop are provided, updated and managed by the following company:

Micklagård AB

Skålviksvägen 3, 68332 Hagfors, Sweden

Org no: 556347-0557
Tel: +46 (0)563-54 27 00
E-mail: micklagaard@telia.com

Payment and prices

All orders within European Union are VAT include. 

All orders from United Kingdom under GBP 135 include VAT.

All prices are current and may change in the future.

All shipping charges are calculated at the checkout and depends of the shipping destination.

Important:

U.S. orders under $800 (per day, per customer) ship DUTY-FREE!

Customs, import duties, and taxes may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the customer.


Customer’s responsibility is to consult with their local Customs office and/or Tax advisor to verify are there any customs, import duties or taxes of the  products they purchased.

Micklagård AB is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

We offer the following payment methods:

I. Cards:

We accept all major credit cards like Visa, Mastercard, American Express and Maestro.

II. PayPal.

III. Apple pay.

IV. Google pay.

V. Klarna Pay Later.

VI. Klarna Pay Now.

VII. Klarna Slice It.

VIII.Bancontact.

IX. iDEAL.

Terms of payment are also stated in the checkout under each payment option.

 

Delivery and Returns

We are proud to be a family-run business specializing in handcrafted clothing. Every item is produced with care and attention to detail, ensuring the highest quality. As a result, there may be occasional delays during periods of increased demand. Rest assured, our team works overtime during such times to fulfill your orders as quickly as possible.

1. Delivery Methods and Costs

  • Sweden: EUR 9.90 per order.
  • European Union and United Kingdom: EUR 29.00 per order.
  • United States: EUR 32.90 per order.
  • Rest of the World: EUR 47.00 per order.

2. Delivery Timelines

  • Standard Delivery:  All orders are ready for shipping within 30 days and delivered to the nearest delivery point.
  • Made-to-Measure Orders: Production time for made-to-measure items is up to 45 days after the required measurements are provided.
  • Special Items:
    • Kebne Jacket and Kirjas Jacket: Delivery time is extended to 45 days due to longer production schedules.

3. Potential Delays

Due to the handcrafted nature of our clothing and high demand, there may be occasional delays beyond the estimated delivery times. 

4. Additional Notes

  • Delivery times may vary during peak seasons or due to unforeseen circumstances.
  • Customers are responsible for ensuring accurate delivery information to avoid delays or failed delivery attempts.

Returns - 14 days.

To avoid any customs delay and to ensure a seamless return experience, we kindly request all customers to provide us with their tracking numbers when initiating a return for exchange or refund.

Returns are at your own expense except if the item is defective or if we have packed incorrectly. Returns should be sent as a letter or package, not for postage. In case of change we will pay the new freight from us to you.

Products that are not subject to be returned for exchange or refund:


1. All Made To Measure products are made to your personal measurements and Micklagaard cannot be held responsible if you have not measured yourself correctly. 

2. All regular sizes that are shortened in length regarding your request or are made additional changes with your request. 

 

14 days open purchase

We follow the distance contract law and you are entitled to return ordered goods without giving any reason. You will regret your purchase by notifying us within 14 days of receipt of your order (or greater part of). The item should be returned well packed, in good condition and in original packaging.

 

If you as a customer have handled the article to a greater extent than is necessary to determine its features or features and this led to the returned item being less valuable, we are entitled to deduct a sum corresponding to the item's depreciation of the amount to be refunded. The impairment is assessed on a case-by-case basis.

Returns are sent to:
Micklagård AB

Skålviksvägen 3, 68332 Hagfors, Sweden

Refund

If you exercise your right of withdrawal, we will refund what you have paid for the item as soon as possible or within 30 days from the date we received the item. You may pay the return costs when you return the item.

 

Read more about the distance contract law at the Swedish Consumer Agency: : http://www.konsumentverket.se/

Privacy policy

When you place your order with us, you need to provide certain personal information. In connection with your order, you agree that we store and use your information in our business to complete the agreement with you. You have the right to obtain the information we have registered about you in accordance with the Personal Information Act (PUL). If it is incorrect, incomplete or irrelevant, you may request that the information be corrected or removed. Please contact us by email.